eTrove is a natural evolution in client appreciation, taking advantage of the omnipresence of smartphones and the boundless flexibility of hand-held applications. No more cards, tokens, or stamps: the eTrove app sits on your patient’s smartphone; it’s your office-branded, customized app. Use the dynamic administrative portal to build customized appreciation promotions that make sense for you, your staff, your patients, and your business.
Staff members love the simple “scan and go” feature for granting points to patient’s smartphones along with the ability to easily handle redemptions and rewards right there at the desk. Everyone shares in the positivity and appreciation of the moment – no delays or disappointment. Administrators and front line staff can even distribute discretionary points to increase customer satisfaction and create opportunities of appreciation in difficult service situations.